Service Request Ticket - # 71557

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2019 11:13 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160988[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 15BYKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15BYKH2 Location Extra desktop shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:E2:AA

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact diemerd@wou.edu 88798

Tracking

Entered by Date Memo
Dave Diemer
Email

Public
Entered by Date Memo
Dave Diemer Mar 19, 2019 02:32 PM 
allstudents@wou.edu worked for her. She claimed
that sending to students@wou.edu gave her the
invalid address. Problem is either should work
correctly. I don't see any bounces back to her so
contacting Ron to see if it's some type of app on.
the portal.
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Dave Diemer Mar 19, 2019 01:48 PM 
Sent Karen email stating to use
allstudents@wou.edu to send email
to all students. Also requested what alias
she was using when she received invalid address
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Alix Karkanen Mar 19, 2019 11:13 AM 
Karen is trying to send an email to all students 
but when she tries to send to the all student 
email, it says there's an invalid address.
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