Service Request Ticket - # 71565

Service Request Information

CONTACT Name Blasco, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2019 02:36 PM
Department The Research Institute Phone 88783
Location Email blascop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140329[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5C3SH12 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 5C3SH12 Location PDR 2023 Giveaway

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0095642; SPSS Statistics Prem Faculty PAck Term license from P0097050(includes Spss Statisics Prem AuthUser,SamplePowers,VisualizationDesginer, and AMOS AuthUser); Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop MAY2016(shared with desktop W#20130090)
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 19, 2019 03:09 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 19, 2019 03:09 PM 
She had admin rights, she was trying to install
SPSS from OHSU and couldn't get the program to
licease, you have to open the liceaser as admin in
order for the key to work.
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Megan Thibeault Mar 19, 2019 02:39 PM 
Task reassigned to Megan Eichler.
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Brighton Bohnenkamp Mar 19, 2019 02:36 PM 
Needs admin rights on machine
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