Service Request Ticket - # 71566

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2019 03:51 PM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20180690[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag D1QZKS2 Description Dell UltraSharp 24 USB-C Monitor #U2419HC
Serial No. D1QZKS2 Location Kathyryn Tripp
TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Mar 21, 2019 04:15 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Mar 21, 2019 04:15 PM 
Done.
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Yumin Chen Mar 21, 2019 02:54 PM 
****This is an outgoing email****
Hi Katie,

I need some additional information regarding 
service request #71566

Description: NEW EQUIP SETUP: Deliver Dell 
UltraSharp 24in Monitor #U2419HC to Admin 102 for 
K. Rupp

The new monitor is ready. What time is good for us 
to deliver?

UCS
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Public
Yumin Chen Mar 21, 2019 02:53 PM 
Task reassigned to Yumin Chen.
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Tricia Flaherty Mar 21, 2019 10:37 AM 
Task reassigned to UCS Tech.
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Robbie Downin Mar 19, 2019 03:51 PM 
NEW EQUIP SETUP: Deliver Dell UltraSharp 24 USB-C Monitor #U2419HC to Admin 102 [order #11145]
New items: W#20180690[Edit Inv] (monitor)
For use as a mounted 2nd display with W#20141205[Edit Inv]
Items will be on inventory counter
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