Service Request Ticket - # 71573

Service Request Information

CONTACT Name Ellis, Anita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2019 11:29 AM
Department Human Resources Phone 88490
Location Email ellisa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150663[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RN7JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RN7JB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:13:CE:B8

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 20, 2019 01:58 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Mar 20, 2019 01:58 PM 
Done!
 Add Attachment
Shina Oladiti Mar 20, 2019 11:58 AM 
Task reassigned to Shina Oladiti.
 Add Attachment
Brighton Bohnenkamp Mar 20, 2019 11:29 AM 
having trouble connecting the printer in his office 
to his computer
 Add Attachment