Service Request Ticket

Service Request Information

CONTACT	Name	Deets, Amber	Date	Mar 20, 2019 11:30 AM
	Department	Graduate Studies	Phone	88492
	Location		Email	deetsa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20170898 (opens in a new window)	Bldg/Room	VICK 104
	Service Tag		Description	Xerox VersaLink C400 Color Laser Printer #C400/DN
	Serial No.	7HB460458	Location	Graduate Office replacing W#20110618
	Model	C400/DN	Hostname	ad-breedlove / ad-breedlovecolor
	Notes	Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages; NOT STUDENT TECH; NETWORKED IP ADDRESS:140.211.116.92 RMA:7HB458393	Ink/Toner Refill
	Wired NIC	9C:93:4E:65:B1:47

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Mar 22, 2019 08:08 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Mar 22, 2019 08:08 AM	Done!	Add Attachment
Shina Oladiti	Mar 20, 2019 02:53 PM	Sent her an email.	Add Attachment
Shina Oladiti	Mar 20, 2019 11:57 AM	Task reassigned to Shina Oladiti.	Add Attachment
Brighton Bohnenkamp	Mar 20, 2019 11:30 AM	Trouble printing labels, acts like its printing but comes out blank	Add Attachment