Service Request Ticket - # 71578

Service Request Information

CONTACT Name Palacios-Gonzalez, Priscila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2019 02:43 PM
Department Student Enrichment Program Phone
Location Email palaciosp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. C02WV0MCJ1G9 Location PDR

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552;

Wired NIC 14:20:5E:06:B3:C4


Wireless NIC 78:7B:8A:DA:67:51


Bluetooth NIC 14:20:5E:06:B3:C5

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 29, 2019 03:30 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Mar 29, 2019 03:30 PM 
Done!
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Shina Oladiti Mar 28, 2019 04:54 PM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti Mar 28, 2019 04:54 PM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Mar 20, 2019 02:59 PM 
****This is an outgoing email****
Hi Priscila,

I need some additional information regarding
service request #71578

Description: DELIVER ADAPTER for hooking up 2nd
monitor W#20110241[Edit Inv] to  iMac W#20171248[Edit Inv]  SAC 104
(order#10987)

WE have your USB-C to Display adapter here. I am
checking to know when you would be available for
me to come in and set it up with your machine.

Regards,

Shina
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Tricia Flaherty Mar 20, 2019 02:43 PM 
They have ordered a USB-C to DisplayPort adapter that they need to hook up Dell monitor W#20110241[Edit Inv] via 
DisplayPort to the  new iMac.  The adapter and invoice are on the Inventory Counter Shelf in ITC008 . you 
might take a DP to DP cable as they may not have left one with the monitor.
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