Service Request Ticket - # 71581

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2019 09:27 AM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160536[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HB54ND2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HB54ND2 Location PDR 2023 Giveaway

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D2:BB:41

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 12, 2019 02:51 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 21, 2019 04:58 PM 
Sent an email to see if we could have one of the
instructor to login to better check what trigger
the uncontrollable mice.
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Shina Oladiti Mar 21, 2019 03:40 PM 
Task reassigned to Shina Oladiti.
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Emma Feldman Mar 21, 2019 09:27 AM 
****This is an email****

The instructor stand  computer W# 20160536[Edit Inv] in DSC
204 is acting up again. The mouse is
uncontrollable. This a reoccurring problem that
really needs to get fixed permanently. The
instructors are getting tired of having to deal
with it. Please get it permanently fixed. The room
is available anytime.
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