Service Request Ticket - # 71585

Service Request Information

CONTACT Name McCarthy, Dan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2019 11:28 AM
Department Humanities Division Phone
Location Email mccarthyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121092[Edit Inv] (opens in a new window) Bldg/Room TODD 303
Service Tag JY49FX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. JY49FX1 Location Dan McCarthy

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0090339, Adobe Photoshop Elements(v11) plus Adobe Premiere Elements(v11) license from P0090532 installed as version 9 to match other NS lab; LiteratureandLatte Scrivener for Windows v1.8.6 VISA2014004412 and Scapple for Windows v1.0 VISA2014004412

Wired NIC B8:CA:3A:78:42:EF

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 25, 2019 07:55 AM 
Status changed from (4) On Hold to (5) Completed
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Shina Oladiti Mar 22, 2019 02:21 PM 
Status changed from (1) Pending to (4) On Hold
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Shina Oladiti Mar 22, 2019 01:12 PM 
What they need is a local account on the PC, i
told him to check with Bill before we could do that.
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Shina Oladiti Mar 22, 2019 08:37 AM 
Task reassigned to Shina Oladiti.
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Brittany Franklin Mar 21, 2019 11:28 AM 
Dan McCarthy would like to have custom settings/paths for MatLab available to all users who log in to the machine W20121092 
(an exempt computer). 
One way to do this may be to put these custom settings/paths in the default profile.
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