Service Request Ticket

Service Request Information

CONTACT	Name	Weight, Niki	Date	Mar 25, 2019 08:19 AM
	Department		Phone
	Location		Email	weightn@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171077 (opens in a new window)	Bldg/Room	SSC
	Service Tag	CSHDRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSHDRP2	Location	Front Desk
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:4B:AA:92

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Brighton Bohnenkamp	Mar 25, 2019 01:16 PM	Task reassigned to Self Resolved.	Add Attachment
Brighton Bohnenkamp	Mar 25, 2019 01:16 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Mar 25, 2019 08:20 AM	Task reassigned to Yumin Chen.	Add Attachment
Brighton Bohnenkamp	Mar 25, 2019 08:19 AM	Hello, I just called to have someone come over and take a look at a new workstation we had installed Friday afternoon due to one of the monitors not functioning correctly. The workstation number is 20171077 and the monitor number is 20171163. It is the computer at our front desk.	Add Attachment