Service Request Ticket

Service Request Information

CONTACT	Name	Harrington, Julia	Date	Mar 27, 2019 09:18 AM
	Department	Creative Arts/Music	Phone	88275
	Location		Email	harringtonj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20120165 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Professional P2213 22in. Monitor
	Serial No.	CN04DTJ37444527CFCBS	Location	PDR

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Apr 03, 2019 01:44 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Apr 03, 2019 01:44 PM	Bad DP cable	Add Attachment
Gino Salazar	Apr 03, 2019 01:31 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Alix Karkanen	Apr 03, 2019 01:01 PM	Status changed from (5) Completed to (1) Pending	Add Attachment
Alix Karkanen	Apr 03, 2019 01:01 PM	Status changed from (5) Completed to (1) Pending	Add Attachment
Alix Karkanen	Apr 03, 2019 01:01 PM	Same thing happening again	Add Attachment
Shina Oladiti	Mar 27, 2019 02:38 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Mar 27, 2019 02:38 PM	Done!	Add Attachment
Shina Oladiti	Mar 27, 2019 11:38 AM	Task reassigned to Shina Oladiti.	Add Attachment
Megan Thibeault	Mar 27, 2019 10:17 AM	Probably needs to buy an adapter	Add Attachment
Brighton Bohnenkamp	Mar 27, 2019 10:09 AM	Task reassigned to UCS Tech.	Add Attachment
Brighton Bohnenkamp	Mar 27, 2019 10:09 AM	connecting to CPU #20161079	Add Attachment
Megan Thibeault	Mar 27, 2019 09:56 AM	Task reassigned to Service Request Desk.	Add Attachment
Megan Thibeault	Mar 27, 2019 09:56 AM	What is she connecting the monitor too? W#??	Add Attachment
Brighton Bohnenkamp	Mar 27, 2019 09:18 AM	needs help setting up second monitor, its getting power but nothing displays	Add Attachment