Service Request Ticket - # 71616

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2019 09:58 AM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160751[Edit Inv] (opens in a new window) Bldg/Room TODD 122
Service Tag Description Apple iMac 27-in with Retina 5K Display #Z0RT
Serial No. D25TC08WGG7V Location Emily Herb for HR interpreting.

CPU Intel Core i5(3.2GHz Quad-core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511;

Wired NIC A8:60:B6:24:54:5D


Wireless NIC 58:40:4E:E6:4C:42


Bluetooth NIC 58:40:4E:E6:4C:43

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
John Rushing Apr 04, 2019 12:09 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 04, 2019 12:09 PM 
Task reassigned to Self Resolved.
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Megan Thibeault Mar 27, 2019 09:59 AM 
Task reassigned to John Rushing.
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Brighton Bohnenkamp Mar 27, 2019 09:58 AM 
Word keeps crashing when she tries to save and 
doesn't save any of her work
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