Service Request Ticket - # 71631

Service Request Information

CONTACT Name Thibeault, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2019 08:16 AM
Department University Housing Phone 88319
Location Email thibeaultk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160938[Edit Inv] (opens in a new window) Bldg/Room PS Squad Room
Service Tag 152YKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 152YKH2 Location Officer Station- West Wall

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:E2:57

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 29, 2019 02:28 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 29, 2019 02:28 PM 
Done
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Shina Oladiti Mar 29, 2019 10:56 AM 
Task reassigned to Megan Eichler.
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Shina Oladiti Mar 29, 2019 08:45 AM 
Task reassigned to Shina Oladiti.
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Emma Feldman Mar 29, 2019 08:16 AM 
****This is an email****


Hello,

Can you please give admin rights to all our
officers for WOU#201660938? We also need to have
DS Control Point added to the computer as well!
The officer's usernames are:

hansonm
binnellb
robertsj
rechc
smithba
mcclellandk
jacksont
fitcha

We are available all day today for the
installation. Please let me know if you need
additional information.

Thank you,
Kevin Thibeault
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