Service Request Ticket - # 71635

Service Request Information

CONTACT Name Macias, Emmanuel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2019 01:43 PM
Department VP Student Affairs Phone 88423
Location Email maciase@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170582[Edit Inv] (opens in a new window) Bldg/Room WUC 203
Service Tag Description Apple 13-inch MacBook Pro-Space Gray #Z0UK
Serial No. C02VW06JJ9K2 Location Sent to department; will assign when assigned

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006551;

Wireless NIC 8C:85:90:9D:72:0D


Bluetooth NIC 8C:85:90:99:EB:46

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Mar 29, 2019 02:42 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Mar 29, 2019 02:41 PM 
Fixed it just needed to drag the drives to the favorites in 
finder.
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Megan Thibeault Mar 29, 2019 02:28 PM 
Task reassigned to Bradley Karkanen.
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Emma Feldman Mar 29, 2019 01:43 PM 
He's working on Macbook pro, he is able to access
all of the drives he needs to but it is not
allowing him to save documents to the drive
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