Service Request Ticket - # 71663

Service Request Information

CONTACT Name Ulveland, Dana R.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2019 05:00 PM
Department Education & Leadership Phone 88039
Location Email ulvelad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20180731[Edit Inv] (opens in a new window) Bldg/Room RWEC 227
Service Tag Description LG ultrafine 5K Display 27-inch #HKN62LL/A
Serial No. 902NTPC8L368 Location Dana Ulveland,for use with laptop W#20180661
TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Apr 04, 2019 04:06 PM 
Status changed from (2) Scheduled to (5) Completed
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Peter Puettmann Apr 04, 2019 04:06 PM 
done
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Megan Thibeault Apr 04, 2019 01:55 PM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Apr 04, 2019 01:55 PM 
****This is an email****
Hi Megan,

I will be back in my office from 3:30 - 4:30 if someone 
would be available then to drop off the computer 
equipment. 

Thanks,

Dana
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Megan Thibeault Apr 04, 2019 11:17 AM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Apr 04, 2019 11:17 AM 
Status changed from (7) Waiting for Contact to (2) Scheduled
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Megan Thibeault Apr 04, 2019 11:17 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Megan Thibeault Apr 04, 2019 11:16 AM 
****This is an email****
Hi Megan, 

Thanks. I am in my office now and will be here
until I teach this afternoon at 2:00.

Thanks,

Dana
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Megan Thibeault Apr 04, 2019 11:12 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Apr 04, 2019 11:12 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault Apr 04, 2019 11:11 AM 
****This is an outgoing email****
Hi Dana,

We were just following up with you regarding a
service request that we have for you.  (#71663)

Description: NEW EQUIP SETUP: LG 27in monitor
W#20180731[Edit Inv] & BlackMagic eGPU W#20180730[Edit Inv] to RWEC
227 for D. Ulveland

We were wondering when a good time for a tech to
deliver and set up your new monitor and eGPU?

Thanks,
Megan Eichler
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Public
Robbie Downin Apr 01, 2019 05:00 PM 
NEW EQUIP SETUP: Deliver LG ultrafine 5K Display 27-inch #HKN62LL/A W#20180731[Edit Inv] and Blackmagic eGPU Pro  #HMQT2VC/A W#20180730[Edit Inv] to RWEC 227 [order #11172]
New items: W#20180730[Edit Inv] (eGPU), W#20180731[Edit Inv] (monitor)
Items will be on inventory counter.
The eGPU is NOT a computer, do not try to image it.
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