Service Request Ticket - # 71671

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2019 11:15 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160988[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 15BYKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15BYKH2 Location Extra desktop shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:E2:AA

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Apr 02, 2019 03:23 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Apr 02, 2019 03:23 PM 
helped her and got it to work.
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Peter Puettmann Apr 02, 2019 12:52 PM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Apr 02, 2019 11:15 AM 
She is working on word, and is using columns. She 
has some formatting questions, and would like 
someone to come out and help her figure it out.
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