Service Request Ticket - # 71676

Service Request Information

CONTACT Name Templeton, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2019 01:59 PM
Department Natural Science Division Phone 88858
Location Email templej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110604[Edit Inv] (opens in a new window) Bldg/Room NS 211A
Service Tag 3GYQKS1 Description Optiplex 990 SFF, Intel Core i5 2400(3.1GHz, 6M)
Serial No. 3GYQKS1 Location Jeff Templeton 2nd station

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084219 installed as Office 2007

Wired NIC 18:03:73:4C:62:E3

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 03, 2019 10:27 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 03, 2019 10:27 AM 
Done! Activate network ports and the fan noise was
due to a wire hanging on the video card fan.
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Shina Oladiti Apr 03, 2019 09:24 AM 
Task reassigned to Shina Oladiti.
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Alix Karkanen Apr 03, 2019 09:10 AM 
Task reassigned to UCS Tech.
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Alix Karkanen Apr 03, 2019 09:09 AM 
Called again. Says that his fan is very loud and 
he needs help connecting to the wired network. 
He's available anytime.
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Megan Thibeault Apr 02, 2019 02:39 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Apr 02, 2019 01:59 PM 
Needs help setting his machine up, having issues 
getting power
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