Service Request Ticket - # 71698

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2019 01:42 PM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150085[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 5P48V52 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2015004715

Wired NIC 64:00:6A:58:D3:E7

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Apr 03, 2019 03:07 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Apr 03, 2019 03:07 PM 
She's good now
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Megan Thibeault Apr 03, 2019 01:46 PM 
Task reassigned to Giovanni Salazar.
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Alix Karkanen Apr 03, 2019 01:42 PM 
Letitia keeps trying to use word but keeps getting 
a message about licensing and needs someone to 
come check it out
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