Service Request Ticket - # 71699

Service Request Information

CONTACT Name Baldwin, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2019 02:00 PM
Department Humanities Division Phone 88065
Location Email baldwinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140369[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440, i7-4610M Processor
Serial No. 4V8ZN12 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 34:E6:D7:12:72:EE


Wireless NIC 80:00:0B:4E:10:6F


Bluetooth NIC 80:00:0B:4E:10:73

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 04, 2019 12:27 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 04, 2019 12:27 PM 
Applied license from the old office.
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Shina Oladiti Apr 04, 2019 07:59 AM 
Task reassigned to Shina Oladiti.
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Brighton Bohnenkamp Apr 03, 2019 04:19 PM 
Task reassigned to UCS Tech.
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Brighton Bohnenkamp Apr 03, 2019 03:49 PM 
Emailed for availability
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Megan Thibeault Apr 03, 2019 03:20 PM 
Task reassigned to Service Request Desk.
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Megan Thibeault Apr 03, 2019 03:20 PM 
We missed this please get more availability
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Brighton Bohnenkamp Apr 03, 2019 02:00 PM 
Word saying it needs to be activated / log in and 
she only has 29 days left
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