Service Request Ticket - # 71700

Service Request Information

CONTACT Name Gardner, Tammy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2019 02:49 PM
Department Child Development Center Phone 88238
Location Email gardnert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20101317[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22inch HAS Monitor
Serial No. CN0U829K7287214JFJ4M Location PDR
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Apr 10, 2019 02:57 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Apr 10, 2019 02:57 PM 
This was not the machine she was calling in for. 
This machine is working fine.

Made another SR for the right machine. SR#71777
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Alix Karkanen Apr 10, 2019 09:18 AM 
Status changed from (5) Completed to (1) Pending
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Alix Karkanen Apr 10, 2019 09:18 AM 
Tammy emailed having the same problems again on 
the same computer
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Shandelle Plasker Apr 03, 2019 04:11 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Apr 03, 2019 04:11 PM 
Ran updates, Cleaned up malware and reinstalled 
browsers. They are opening now.
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Shandelle Plasker Apr 03, 2019 02:59 PM 
Task reassigned to Shandelle Pepper.
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Brighton Bohnenkamp Apr 03, 2019 02:49 PM 
****This is an email****
We are having problems with the computer in the 
Teachers office.  The middle one.  The number 
is 20101317[Edit Inv].  The internet browsers are not 
opening.  Thanks.


Tammy L. Gardner
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