Service Request Ticket - # 71704

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2019 04:03 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180736[Edit Inv] (opens in a new window) Bldg/Room HL 210
Service Tag FRZYZV2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. FRZYZV2 Location Smart Classroom Upgrade

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:D0:EE:D4

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Sep 30, 2019 09:06 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 09, 2019 11:17 AM 
Task reassigned to Nathan Sauer.
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Reggie Johnson Apr 05, 2019 03:09 PM 
Task reassigned to UCS Tech.
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Reggie Johnson Apr 05, 2019 03:08 PM 
****This is an outgoing email****
Hi Nathan,

I need some additional information regarding service 
request #71704

Description: NEW EQUIP: OptiPlex 7060 W#20180736[Edit Inv] to 
Hamersly Library 210 Smart Classroom upgrade

You new equipment setups are ready for delivery. 
This includes SR 71702 and SR 71701 as well. When is 
a good time for us to set this up?

Thanks,

Reggie
UCS Tech
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Public
Reggie Johnson Apr 05, 2019 01:02 PM 
Imaged and set up is 
complete
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Reggie Johnson Apr 04, 2019 01:14 PM 
imaging on stand up desk
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Megan Thibeault Apr 04, 2019 11:03 AM 
Task reassigned to Reggie Johnson.
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Megan Thibeault Apr 04, 2019 11:03 AM 
Make sure to name the computer SC20180736 and that
it gets moved in AD
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Robbie Downin Apr 03, 2019 04:03 PM 
NEW EQUIP SETUP: Deliver Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core to Hamersly Library 210
New items: W#20180736[Edit Inv] (computer)
Smart Console image/software
Let Nathan know what it's finished.
Items will be on inventory counter.
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