Service Request Ticket - # 71715

Service Request Information

CONTACT Name Willard, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2019 12:20 PM
Department Criminal Justice Phone 88733
Location Email willardj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140856[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9SGNR52 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DB:DA:15

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 05, 2019 04:09 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 05, 2019 04:09 PM 
Done!
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Shina Oladiti Apr 05, 2019 04:01 PM 
Monitor: W#20140857[Edit Inv] and CPU: W#20140856[Edit Inv] Inventory
updated accordingly.
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Shina Oladiti Apr 05, 2019 02:32 PM 
Task reassigned to Shina Oladiti.
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Gino Salazar Apr 05, 2019 01:52 PM 
Task reassigned to UCS Tech.
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Gino Salazar Apr 05, 2019 01:30 PM 
When I went earlier that person was on lunch but when I saw 
someone in the hall they said that they usually come back at 2
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Megan Thibeault Apr 05, 2019 11:27 AM 
Task reassigned to Giovanni Salazar.
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Emma Feldman Apr 04, 2019 12:20 PM 
They have a computer in room 203 that is currently
sitting on the floor. They are hoping to get it
set up in room 222 for student use. It has a
special software for Anthropology that the other
computers don't have (couln't remember the name).
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