Service Request Ticket

Service Request Information

CONTACT	Name	Boyson, Tracy	Date	Apr 04, 2019 04:08 PM
	Department	Behavioral Sciences Division	Phone	8987
	Location		Email	boysont@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20140645 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	C02PQ16DF8J7	Location	PDR 2023 Giveaway
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.10 (Yosemite)	Software	MS Office 2011 Std for MAC from xxxx2014004298; Adobe CC2015* subscription SERIALIZED DESKTOP from Order#9442 SEPT2016 SR61402
	Wired NIC	98:5A:EB:CD:AF:83
	Wireless NIC	AC:29:3A:94:25:4B
	Bluetooth NIC	AC:29:3A:94:25:4C

TECHS	Submitted by	Shina Oladiti	Contact	soladiti13@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Jul 19, 2019 11:49 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Jul 19, 2019 11:49 AM	Forgot to add, I ended up giving them 20141294	Add Attachment
Gino Salazar	Jul 19, 2019 11:19 AM	A former tech gave them someone else's computer, I gave them a new equipment setup	Add Attachment
Gino Salazar	Jul 19, 2019 09:55 AM	Task reassigned to Gino Salazar.	Add Attachment
Shina Oladiti	Apr 05, 2019 02:06 PM	Task reassigned to Megan Eichler.	Add Attachment
Shina Oladiti	Apr 04, 2019 05:05 PM	Task reassigned to Shina Oladiti.	Add Attachment
Shina Oladiti	Apr 04, 2019 04:12 PM	She requested the machine for a visiting scholar for three months.	Add Attachment