Service Request Ticket - # 71722

Service Request Information

CONTACT Name Hsieh, Bau Hwa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2019 09:18 AM
Department Social Science Phone 88853
Location Email hsiehb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161085[Edit Inv] (opens in a new window) Bldg/Room BELL 224
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02TTK57HV29 Location Bau Hwa Heish

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC DC:A9:04:84:BA:C5


Bluetooth NIC DC:A9:04:8D:3A:44

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Apr 05, 2019 10:43 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Apr 05, 2019 10:43 AM 
It was a rogue browser extension
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Gino Salazar Apr 05, 2019 10:17 AM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Apr 05, 2019 09:18 AM 
when she clicks google it takes her to a yahoo 
page. Said she had someone come and fix it a few 
times but keeps having the issue
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