Service Request Ticket - # 71723

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2019 09:24 AM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141211[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 7V4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7V4NV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#

Wired NIC 98:90:96:DA:5B:31

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Apr 08, 2019 10:09 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Apr 08, 2019 10:09 AM 
UPS power supply is working, everything is set up. 
Task complete
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Reggie Johnson Apr 08, 2019 09:18 AM 
Dawn's workstation is set up again. May need to 
check to make sure the ups power supply is 
correctly in use.
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Bradley Karkanen Apr 05, 2019 04:05 PM 
Task reassigned to Reggie Johnson.
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Megan Thibeault Apr 05, 2019 09:36 AM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Apr 05, 2019 09:24 AM 
needs help moving computer off old desk so they 
can bring new desk in
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