Service Request Ticket - # 71734

Service Request Information

CONTACT Name McKechnie, Mariah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2019 09:56 AM
Department The Research Institute Phone
Location Email mckechniem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160750[Edit Inv] (opens in a new window) Bldg/Room TODD 211
Service Tag DY9FYF2 Description Dell Latitude E5470, i7-6820HQ(Quad Core, 2.7GHz)
Serial No. DY9FYF2 Location TRI Loaner with GuyS

CPU Intel Core i7-6820HQ 6thGEN(Quad Core, 2.7GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511;

Wired NIC D4:81:D7:95:4E:52


Wireless NIC A8:6B:AD:1F:82:C3

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Apr 08, 2019 03:40 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Apr 08, 2019 03:40 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Apr 08, 2019 03:38 PM 
This one is good!
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Gino Salazar Apr 08, 2019 12:24 PM 
Task reassigned to Giovanni Salazar.
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Megan Thibeault Apr 08, 2019 10:01 AM 
Has the user hardwired log in? 

Is Mariah the new user of the laptop? Please
update inventory.
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Alix Karkanen Apr 08, 2019 09:56 AM 
When Mariah logs in, she gets a pop up saying that 
the security database does not have an account> 
She has a meeting at 10:30, but will be available 
after 12.
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