Service Request Ticket - # 71737

Service Request Information

CONTACT Name Habermann, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2019 10:33 AM
Department Student Engagement Phone 88659
Location Email habermam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150495[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 6XNCGB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2015004715; MeetingMatrix client.

Wired NIC 18:66:DA:10:FB:DC

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Apr 08, 2019 02:39 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Apr 08, 2019 12:30 PM 
Task reassigned to Giovanni Salazar.
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Alix Karkanen Apr 08, 2019 10:33 AM 
Megan had her computer updated recently, but adobe 
was not reinstalled.
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