Service Request Ticket - # 71747

Service Request Information

CONTACT Name Thompson, Annika   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2019 08:33 AM
Department VP Academic Affairs/Provost Phone 89407
Location Email thompsona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171050[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag CSFFRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSFFRP2 Location Emergency Lab Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:DB:7D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 09, 2019 10:51 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Apr 09, 2019 10:50 AM 
Had to download a driver form dell and installed that.
 Add Attachment
Shina Oladiti Apr 09, 2019 09:52 AM 
Task reassigned to Shina Oladiti.
 Add Attachment
Brighton Bohnenkamp Apr 09, 2019 08:33 AM 
After updating computer only one monitor is 
working. She played with all of the "what if" 
options but it won't turn on
 Add Attachment