Service Request Ticket

Service Request Information

CONTACT	Name	Harris, Brian	Date	Apr 09, 2019 01:32 PM
	Department	Health & Exercise Science	Phone	88516
	Location		Email	harrisb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090348 (opens in a new window)	Bldg/Room	SSC 217
	Service Tag		Description	Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
	Serial No.	SQP91905V0TG	Location	Going to PDR
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	MAC OS X 10.11 (El Capitan)	Software	Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844
	Wired NIC	00:25:4B:9D:8B:B0
	Wireless NIC	00:24:36:B4:F1:D5
	Bluetooth NIC	00:25:00:C4:6C:C0

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	ychen13@wou.edu	889285

Entered by	Date	Memo
Yumin Chen			Email Public
Entered by	Date	Memo
Yumin Chen	Apr 10, 2019 09:38 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Yumin Chen	Apr 10, 2019 09:38 AM	Done.	Add Attachment
Megan Thibeault	Apr 10, 2019 09:03 AM	Task reassigned to Yumin Chen.	Add Attachment
Megan Thibeault	Apr 10, 2019 09:03 AM	I think its the printer \\krusty\FB-OPE	Add Attachment
Brighton Bohnenkamp	Apr 09, 2019 01:32 PM	Needs help getting printer added, the one in his office is not showing up on the list	Add Attachment