Service Request Ticket - # 71759

Service Request Information

CONTACT Name Hutchings, Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2019 03:50 PM
Department Creative Arts/Art Phone 89209
Location Email hutchingst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130109[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch, 3.1GHz i7 Quad-core #Z0MQ
Serial No. D25L60PVDNMM Location PDR

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0091491, Adobe CS6 Master Coll from P0091311, Vectorworks Designer/Renderworks 2013 from P0089588, Apple Final Cut Studio(v.3) from P0073297

Wired NIC 10:DD:B1:EF:06:45


Wireless NIC 8C:2D:AA:5B:F7:DD


Bluetooth NIC 8C:2D:AA:5B:F7:DE

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 10, 2019 07:33 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 10, 2019 07:33 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Apr 10, 2019 07:33 AM 
The computer seemed just fine this morning. I was
able to log in.
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Brighton Bohnenkamp Apr 09, 2019 03:50 PM 
****This is an email****
Hi folks,

ITC104 has a computer with the above ID that 
seems to be stuck on an install screen.
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