Service Request Ticket - # 71763

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2019 08:38 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150766[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GQ7JJB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GQ7JJB2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2015004715;

Wired NIC 18:66:DA:16:F6:43

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Apr 10, 2019 09:08 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Apr 10, 2019 09:08 AM 
Somehow the Crestron audio output was disabled. I 
re-enabled it, and sounds was coming through the 
system again.
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Nathan Sauer Apr 10, 2019 09:08 AM 
Task reassigned to Nathan Sauer.
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Alix Karkanen Apr 10, 2019 08:38 AM 
Chelsee is in the Wuc Columbia room trying to prep 
for a conference, but the audio is only coming 
from the computer, and not the speakers. There is 
an event being held at nine.
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