Service Request Ticket

Service Request Information

CONTACT	Name	Klay, Kristen	Date	Apr 10, 2019 01:31 PM
	Department	Humanities Division	Phone	89426
	Location		Email	klayk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141290 (opens in a new window)	Bldg/Room	BELL 318
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	D25PX0XFF8J7	Location	Kristen Klay NTT Modern Languages
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.12 (macOS Sierra)	Software	Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298
	Wired NIC	98:5A:EB:D2:66:92
	Wireless NIC	B8:09:8A:DB:EC:69
	Bluetooth NIC	B8:09:8A:DB:EC:6A

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Apr 11, 2019 02:38 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Apr 11, 2019 02:38 PM	Done!	Add Attachment
Emma Feldman	Apr 11, 2019 11:50 AM	She called and said that she is still not getting internet in her office. She is teaching until 12:50 but would like someone to come after that.	Add Attachment
Shina Oladiti	Apr 11, 2019 11:01 AM	Left VM.	Add Attachment
Shina Oladiti	Apr 11, 2019 08:12 AM	Task reassigned to Shina Oladiti.	Add Attachment
Alix Karkanen	Apr 10, 2019 01:31 PM	Kristen only has safari on her computer, but when she clicks it nothing happens. She is available today until 2, but will be here tomorrow around 11:30 until noon, and free again from 1 to 2.	Add Attachment