Status changed from (1) Pending to (7) Waiting for Contact

Sent an email to the user describing Windows Updates, after the 
meeting today with Desktop Support, Bill, and Michael.

Will need to talk to Bill and Michael about this
before contacting the user.

****This is an email****
Please forward SR to Brittany. She will need to 
explain this more to her.


Shandelle

****This is an email****
Hi,

Shandelle relayed information about Windows 
Updates to me second-hand 
from another UCS department, and I think there 
was some confusion in the 
information pipeline. It doesn't make sense 
that Windows Updates are 
automatically downloaded, but individual users 
are now responsible for 
manually installing those updates on a regular 
basis. I'd like someone 
who works directly with Windows Updates to get 
in touch with me about this.

Thank you,
Tracy

Status changed from (1) Pending to (5) Completed

****This is an email****
Hi there,

Three times in the past week I've left my 
laptop logged in and locked, 
and when I came in the next morning, it had 
been restarted. I believe 
this is due to updates, and I don't appear to 
have access to change this 
setting. I often leave webpages and other 
materials I'm working on open 
so I can quickly pick back up where I left off, 
so I need help changing 
the settings so it won't restart automatically. 
Thanks!

Tracy