Service Request Ticket - # 71784

Service Request Information

CONTACT Name Sauer, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 11, 2019 11:56 AM
Department Human Resources Phone 88631
Location Email sauerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171060[Edit Inv] (opens in a new window) Bldg/Room SSC 110
Service Tag CSCCRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSCCRP2 Location Resource Area PC

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:A8:A1

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Apr 18, 2019 12:14 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Apr 18, 2019 12:14 PM 
done
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Peter Puettmann Apr 11, 2019 12:41 PM 
gave her a workaround. will go back to get more
info for a fix. i think its a problem with the
wou/portal webpage
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Megan Thibeault Apr 11, 2019 11:59 AM 
Task reassigned to Peter Puettmann.
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Emma Feldman Apr 11, 2019 11:56 AM 
She is trying to download applications for do her
work and Adobe is not working right. Giving her an
alert saying "PDF is disabled". After a bit, it
crashes the whole browser. She has tried on
multiple browsers and is still having the same issue.
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