Service Request Ticket - # 71795

Service Request Information

CONTACT Name Thibeault, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2019 03:51 PM
Department University Housing Phone 88319
Location Email thibeaultk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141243[Edit Inv] (opens in a new window) Bldg/Room PS Front Office
Service Tag CGTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. CGTHV42 Location Downstairs officers work area (replace 20240537)

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D4:71:CA

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Apr 15, 2019 12:31 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Apr 15, 2019 12:31 PM 
Delivered
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Yumin Chen Apr 15, 2019 11:03 AM 
Additional monitor: W#20130509[Edit Inv]
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Megan Thibeault Apr 15, 2019 09:27 AM 
Task reassigned to Yumin Chen.
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Emma Feldman Apr 12, 2019 03:51 PM 
****This is an email****
Hello,

I would like to request an additional monitor for
WOU#20141243[Edit Inv]. The computer is located in room 110
I believe. This additional monitor would allow our
officer to work on projects downstairs in our
breakroom which make it easier on them to
communicate with the staff in the office.

Thanks for your help,
Kevin Thibeault
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