Service Request Ticket - # 71806

Service Request Information

CONTACT Name Harrington, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2019 12:23 PM
Department Creative Arts/Music Phone 88275
Location Email harringtonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140337[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description HP Officejet Pro 8100 Color Inkjet ePrinter #CM752
Serial No. CN48QFV10S Location PDR pile!

Model CM752A Hostname
Notes Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi; HP Officejet Pro 8100 ePrinter AC power Supply charger cable cord from VISA2016005903 NOV2016 order9498 Ink/Toner Refill BLK-HP950 Colors-Cyan, Magenta and yellow HP951

Wired NIC A0:2B:B8:67:09:4B


Wireless NIC C4:34:6B:10:60:DE

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Apr 15, 2019 02:16 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Apr 15, 2019 02:16 PM 
Restarted the printer
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Gino Salazar Apr 15, 2019 12:59 PM 
Task reassigned to Giovanni Salazar.
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Alix Karkanen Apr 15, 2019 12:23 PM 
Julia is trying to print, but her printer says it 
is offline. She is around all day.
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