Service Request Ticket - # 71807

Service Request Information

CONTACT Name Gonzalez, Miguel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2019 01:08 PM
Department Student Health & Counseling Center Phone 89030
Location Email gonzalezm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170386[Edit Inv] (opens in a new window) Bldg/Room SHCC 214
Service Tag 9G2V0M2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 9G2V0M2 Location

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:13:A6:C7

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Apr 15, 2019 04:45 PM 
Status changed from (2) Scheduled to (5) Completed
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Peter Puettmann Apr 15, 2019 04:45 PM 
I DID IT
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Peter Puettmann Apr 15, 2019 01:50 PM 
its a little late to go to his 1-2 time now so i
will go at 4
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Megan Thibeault Apr 15, 2019 01:34 PM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Apr 15, 2019 01:34 PM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Apr 15, 2019 01:08 PM 
Miguel is trying to update to the latest version 
of Itunes but needs admin rights.
Availability for today is 1-2 or 4-5. Tomorrow he 
is available 8-9, 1-2, or 4-5.
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