Service Request Ticket - # 71809

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2019 01:27 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171069[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag CSGHRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSGHRP2 Location Front Desk Area

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; To be transferred from W#20130843: NaturalReader ED Sliver with Spanish and French voices from VISA2011002696; FEB2015 ABBYY FineReader Pro v12 from P0095648 and PDF Transformer from P0058354, MARCH2015 Camtasia Studio WIN v.8.5.0 from VISA2014004415 & TextAloud v3.0.79 WIN from VISA2014004414; Camtasia 2024(remove before reimage)

Wired NIC D8:9E:F3:4B:A9:AA

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Apr 15, 2019 02:16 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Apr 15, 2019 02:16 PM 
Changed his default PDF viewer
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Megan Thibeault Apr 15, 2019 01:34 PM 
Task reassigned to Giovanni Salazar.
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Alix Karkanen Apr 15, 2019 01:27 PM 
Max Kilby (V00339956) works front desk at ODS, 
and when ever he tries to open anything that 
isn't a word doc, there's a pop up saying "hmm 
can't reach this page" 
He will be in today until 2, and tomorrow 8-10 
and 12-2, if a different day is needed email at 
mkilby16@mail.wou.edu
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