Service Request Ticket

Service Request Information

CONTACT	Name	Kunze, Linda	Date	Apr 17, 2019 08:14 AM
	Department	Behavioral Sciences Division	Phone	88344
	Location		Email	kunzel@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20170588 (opens in a new window)	Bldg/Room	TODD 308
	Service Tag		Description	Xerox VersaLink C400 Color Laser Printer #C400/DN
	Serial No.	7HB457862	Location	FAC/STAFF replaces W#20091198
	Model	C400/DN	Hostname	psycolor.wou.edu
	Notes	Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages NETWORKED IP ADDRESS:140.211.116.15	Ink/Toner Refill
	Wired NIC	9C:93:4E:65:6A:50

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Apr 17, 2019 10:27 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Apr 17, 2019 10:27 AM	Called and emailed her. She needs to email me when she wants to order toner. Sent her toner pricing	Add Attachment
Alix Karkanen	Apr 17, 2019 08:14 AM	Linda left a message for shandelle this morning but wasn't sure if she got it. The printer in TODD 316 is out of black toner.	Add Attachment