Service Request Ticket - # 71854

Service Request Information

CONTACT Name Henle, Stacy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2019 11:10 AM
Department Natural Science/ Chemistry Phone 88020
Location Email henles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180172[Edit Inv] (opens in a new window) Bldg/Room DFSC 206
Service Tag 7603HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 7603HQ2 Location DFSC206 200-level Chemistry LAB Station #

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:86:2E

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

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Shandelle Plasker
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Entered by Date Memo
Shandelle Plasker May 03, 2019 02:49 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker May 03, 2019 02:49 PM 
Came out to be a driver issue. Fixed.
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Shandelle Plasker Apr 18, 2019 11:12 AM 
When the lab is open I am going to go down there 
and move it in AD reboot then move it back to see 
if that works. If not talk I will talk to Brittany 
then maybe a re-image.
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Shandelle Plasker Apr 18, 2019 11:11 AM 
Checked AD and it is in the right area and in the 
same area as the rest of the machines in the room.
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Shandelle Plasker Apr 18, 2019 11:10 AM 
Computer is not pulling DSC 206 print.
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