Service Request Ticket - # 71856

Service Request Information

CONTACT Name Vanderburg, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2019 11:26 AM
Department Human Resources Phone 88131
Location Email vanderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180601[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag FJ848S2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. FJ848S2 Location Dyllan Coons

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC C8:F7:50:0F:9C:C9


Wireless NIC FC:77:74:EF:5A:38


Bluetooth NIC FC:77:74:EF:5A:3C

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Apr 08, 2020 02:10 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Apr 08, 2020 02:10 PM 
COMPLETED on different R 75221 was GFA SETUP: 
Deliver Dell Latitude 5490 W#20180601[Edit Inv] to repalce 
W#20130382[Edit Inv] HR Dept laptop
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Robbie Downin Apr 18, 2019 11:26 AM 
GFA SETUP: Deliver Dell Latitude 5490, i5-8250U,  1.6GHZ quad core
New items: W#20180601[Edit Inv] (laptop)
Old items: W#20091093[Edit Inv] (laptop)
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