Service Request Ticket - # 71859

Service Request Information

CONTACT Name Hoobler, Gudrun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2019 12:02 PM
Department Humanities Division Phone 88715
Location Email hoobleg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130873[Edit Inv] (opens in a new window) Bldg/Room TODD 351
Service Tag 43B9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43B9V12 Location Gudrun Hoobler

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:8D:BA

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Apr 19, 2019 10:26 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Apr 19, 2019 10:26 AM 
They are not keeping this printer. Its being taken 
away.
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Brighton Bohnenkamp Apr 18, 2019 12:02 PM 
Print jobs are not going through. Other people are 
able to print, but is still not bale to print. 
Tried reboot, and clearing the que.
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