Service Request Ticket - # 71860

Service Request Information

CONTACT Name Plahn, Ambre   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2019 12:26 PM
Department Special Projects Phone 89763
Location Email plahna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160237[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 3Q6PLC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 3Q6PLC2 Location PDR pile - drive out

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 28:F1:0E:28:54:F2


Wireless NIC 40:49:0F:8A:AA:23

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Brighton Bohnenkamp Apr 26, 2019 09:32 AM 
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp Apr 26, 2019 09:32 AM 
student worker picked up
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Peter Puettmann Apr 25, 2019 01:37 PM 
at front desk awaiting pickup
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Shion Wakita Apr 22, 2019 03:43 PM 
she stopped me at Maaske, was wondering the status 
of her machine and if she could get her laptop 
before this Friday (working at home)
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Peter Puettmann Apr 19, 2019 09:45 AM 
imaging computer
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Shandelle Plasker Apr 18, 2019 12:26 PM 
She gets weird pop ups on her computer. Believe it 
is Malware.
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