Service Request Ticket - # 71880

Service Request Information

CONTACT Name Shumake, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2019 02:23 PM
Department Business Services Phone 88169
Location Email shumakej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180973[Edit Inv] (opens in a new window) Bldg/Room AD 101B
Service Tag Description Xerox Phaser 3260/DI Monochrome Laser Printer
Serial No. SK8A260508 Location Jessica Shumake, Collections Agent

Model Phaser 3260DI Hostname
Notes Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack ; USB LOCAL PRINTER ONLY Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wired NIC 9C:98:4E:3C:82:78

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 25, 2019 12:59 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 25, 2019 12:59 PM 
Done!
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Brighton Bohnenkamp Apr 25, 2019 08:34 AM 
****This is an email****
Hello,
I am available anytime.
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Shina Oladiti Apr 25, 2019 08:13 AM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Apr 24, 2019 09:19 AM 
Please make sure that Adobe Reader DC is installed
and working as her default.
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Megan Thibeault Apr 24, 2019 09:19 AM 
****This is an outgoing email****
Hi Jessica,

We were just following up with you regarding a
service request that we have for you.  (#71880)

Description: **4/24 **LOCAL PRINTER SETUP: Xerox
3260 printer W#20180973[Edit Inv] to Admin 101B for J. Shumake

We were wondering when a good time for us to come
by and setup your new local printer. 

Thanks,
Megan Eichler
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Public
Megan Thibeault Apr 24, 2019 09:17 AM 
I called and she was not in.
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Reggie Johnson Apr 23, 2019 10:23 AM 
Task reassigned to UCS Tech.
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Reggie Johnson Apr 23, 2019 10:22 AM 
Called the business office and Jessica is not in 
today. They want to schedule for tomorrow so she 
can be in during the installation. They don't 
know when she will be in so they said to call in 
the morning.
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Megan Thibeault Apr 23, 2019 08:33 AM 
Task reassigned to Reggie Johnson.
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Robbie Downin Apr 22, 2019 02:23 PM 
NEW EQUIP SETUP: Deliver Xerox Phaser 3260/DI Monochrome Laser Printer to Admin 101B [order #10239]
New items: W#20180973[Edit Inv] (printer)
USB hookup with W#20141209[Edit Inv] on location
Items are on inventory counter
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