Service Request Ticket - # 71883

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2019 03:45 PM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20171328[Edit Inv] (opens in a new window) Bldg/Room DFSC 201
Service Tag Description Xerox VersaLink C400/DNM Color Laser Printer XPPS
Serial No. 7HB773026 Location DFSC201 Lab Printer (replaces W#20120922 )

Model C400/DNM Hostname dsc201.wou.edu
Notes XPPS PROGRAM for supplies and repair Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages, STUDENT TECH(XPPS); NETWORKED IP ADDRESS:140.211.184.12 Ink/Toner Refill

Wired NIC 9C:93:4E:65:8E:F4

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Apr 24, 2019 09:41 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 24, 2019 09:41 AM 
Replaced cyan toner on 4/24/2019
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Megan Thibeault Apr 24, 2019 09:23 AM 
Task reassigned to John Rushing.
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Brighton Bohnenkamp Apr 22, 2019 03:45 PM 
The printer #20171328[Edit Inv] in DSC 201 is requesting new 
toner.
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