Service Request Ticket

Service Request Information

CONTACT	Name	DeVoe, Cinda	Date	Apr 23, 2019 03:58 PM
	Department	College of Liberal Arts and Sciences	Phone	88206
	Location		Email	devoec@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171055 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	CSDJRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSDJRP2	Location	Parts Pile
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 10 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:4B:D4:B6

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	May 13, 2019 11:53 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Yumin Chen	May 01, 2019 09:16 AM	Task reassigned to Megan Eichler.	Add Attachment
Yumin Chen	May 01, 2019 09:16 AM	Done.	Add Attachment
Yumin Chen	Apr 25, 2019 04:27 PM	Imaging	Add Attachment
Megan Thibeault	Apr 24, 2019 01:32 PM	Task reassigned to Yumin Chen.	Add Attachment
Megan Thibeault	Apr 24, 2019 01:32 PM	Once this is finished please put back on my desk for delivery	Add Attachment
Megan Thibeault	Apr 24, 2019 01:31 PM	Started the image	Add Attachment
Tricia Flaherty	Apr 23, 2019 03:58 PM	on the Inventory counter ITC008	Add Attachment