Service Request Ticket - # 71914

Service Request Information

CONTACT Name Erickson, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2019 10:17 AM
Department Humanities Division Phone
Location Email ericksonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120305[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8570/DT Color Printer
Serial No. XFN137012 Location PDR

Model 8570/DT Hostname hum3.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 2X525 Letter/Legal Input Tray, Two-Sided Printing, IP: 140.211.76.56 Ink/Toner Refill

Wired NIC 00:00:AA:D7:76:2E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker May 08, 2019 11:52 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker May 08, 2019 11:52 AM 
The toner is a free one which it can only take so 
many free toners.
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Yumin Chen May 08, 2019 10:39 AM 
Task reassigned to Shandelle Pepper.
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Yumin Chen May 08, 2019 10:36 AM 
Printer is not accept new blue ink cube, other colors are fine.
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Megan Thibeault Apr 24, 2019 11:52 AM 
Task reassigned to Yumin Chen.
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Alix Karkanen Apr 24, 2019 10:17 AM 
Kimberly is trying to change the ink on the 
printer in 310, but its will not let her
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