Service Request Ticket - # 71915

Service Request Information

CONTACT Name King, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2019 10:29 AM
Department Student Health & Counseling Center Phone 88846
Location Email kingjb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160393[Edit Inv] (opens in a new window) Bldg/Room SHCC 116
Service Tag CFFGNC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. CFFGNC2 Location Kaaren Burnett-Student Health Center Medicat user

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 18:DB:F2:05:9B:33


Wireless NIC 94:53:30:03:10:49

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Apr 24, 2019 12:38 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Apr 24, 2019 12:38 PM 
Done.
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Megan Thibeault Apr 24, 2019 11:52 AM 
Task reassigned to Yumin Chen.
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Alix Karkanen Apr 24, 2019 10:29 AM 
Jenifer is trying to download a word doc so she 
can edit it but it is not giving her the option. 
She is in the nurses station of SHCC
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