Service Request Ticket

Service Request Information

CONTACT	Name	Plahn, Ambre	Date	Apr 24, 2019 01:36 PM
	Department	Special Projects	Phone	89763
	Location		Email	plahna@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171080 (opens in a new window)	Bldg/Room	APSC 408
	Service Tag	CSRCRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSRCRP2	Location	Student Study Station
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	54:BF:64:5D:19:99

TECHS	Submitted by	Robbie Downin	Contact	rdownin17@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Shina Oladiti	May 01, 2019 08:05 AM	Inventory updated.	Add Attachment
Gino Salazar	Apr 30, 2019 01:43 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Apr 30, 2019 01:43 PM	Delivered and setup!	Add Attachment
Gino Salazar	Apr 30, 2019 12:58 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Shina Oladiti	Apr 30, 2019 11:13 AM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Apr 30, 2019 11:13 AM	Prepped and ready for delivery. It is back on the inventory counter. Sent an email for delivery date/time	Add Attachment
Robbie Downin	Apr 24, 2019 01:48 PM	This is a student worker station and not directly for the contact	Add Attachment
Robbie Downin	Apr 24, 2019 01:36 PM	NEW EQUIP SETUP: Deliver Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz) & Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ to Maaske 114 New items: W#20171080 (computer), W#20171166 (monitor) Old items: W#20101148 (computer), W#20080689 (monitor) Items will be on inventory counter	Add Attachment