Service Request Ticket - # 71935

Service Request Information

CONTACT Name Dandeneau, Raymond   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2019 08:09 AM
Department Natural Science/ Chemistry Phone 89483
Location Email dandener@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121254[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18HQHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:44:49

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Apr 25, 2019 01:43 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Apr 25, 2019 01:42 PM 
Windows 10 is 
installed. Installed 
driver for the HP 
G4050 scanner. Task 
complete
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Reggie Johnson Apr 25, 2019 11:41 AM 
Imaging at his desk
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Reggie Johnson Apr 25, 2019 10:53 AM 
Task reassigned to Reggie Johnson.
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Brighton Bohnenkamp Apr 25, 2019 08:09 AM 
Needs updated to windows 10
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