Service Request Ticket - # 71958

Service Request Information

CONTACT Name Gabaldon Winningham, Camila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2019 10:52 AM
Department Library & Media Services Phone 88653
Location Email gabaldoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180466[Edit Inv] (opens in a new window) Bldg/Room HL 209A
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #Z0UK
Serial No. FVFXM22ZHV2H Location Camila Gabaldon Winningham, replacing W#20130562

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2018007938;

Wireless NIC F0:18:98:93:3F:24


Bluetooth NIC F0:18:98:9D:3C:F8

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson May 17, 2019 02:43 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson May 17, 2019 02:31 PM 
task completed
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Gino Salazar May 17, 2019 12:30 PM 
Task reassigned to Reggie Johnson.
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Gino Salazar May 17, 2019 12:20 PM 
Task reassigned to Giovanni Salazar.
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Peter Puettmann Apr 26, 2019 11:25 AM 
left vm for availability
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Brittany Franklin Apr 26, 2019 10:52 AM 
Tamper Protection Code: 729833485691
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Brittany Franklin Apr 26, 2019 10:52 AM 
Sophos is really broken on this one, needs to be reinstalled on 
W20180466
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